Shipping Policy

Thank you for choosing Zonyx as your preferred online destination for exquisite jewelry. We are dedicated to providing you with a seamless shopping experience, including reliable and efficient shipping services. Please read our shipping policy carefully to understand the details of our shipping process.

  1. Processing Time:
    Once you place an order with Zonyx, our team will process it within 1-2 business days. During this time, we will verify your payment, confirm the availability of the items, and prepare them for shipment. Please note that processing time may be slightly longer during peak seasons or promotional periods.

  2. Shipping Methods:
    At Zonyx, we strive to offer you the best shipping options to ensure timely delivery of your precious jewelry. Currently, we exclusively use trusted shipping carriers to handle our orders. The selected shipping method will depend on your location and the availability of services in your area.

  3. Estimated Delivery Time:
    Our estimated delivery time for orders is between 12 to 22 business days, starting from the date of order processing. Please note that these are approximate time frames and may vary due to factors beyond our control, such as customs delays, unforeseen circumstances, or peak shipping seasons. However, we will make every effort to ensure your order reaches you as soon as possible.

  4. International Shipping:
    Zonyx proudly serves customers worldwide. However, please be aware that international shipments may be subject to customs inspections, which can cause additional delays. We kindly request your understanding and patience in such cases.

  5. Address Accuracy:
    It is essential to provide accurate and complete shipping information when placing your order. Zonyx will not be held responsible for any delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.

  6. Multiple Items in a Single Order:
    If you have ordered multiple items, they may be shipped separately due to varying availability or logistical reasons. In such cases, you will receive separate tracking numbers for each shipment.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and ensure your shopping experience at Zonyx is exceptional in every way.